Frequently Asked Questions
Everything you need to know about your Hbada ergonomic experience.
What is the standard shipping time for Hbada chairs?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location within the continental United States.
Do Hbada products come with a warranty?
Yes, we offer a comprehensive 3-year warranty on all our ergonomic office chairs, covering functional parts and structural integrity under normal use.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete assembly in approximately 15-20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Affirm.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.